Manage Your Subscription & Billing

If you subscribed to Callro through the Google Play Store, your billing, renewals, and cancellations are managed directly through your Google account:

1. Open the Google Play Store app on your Android handset.
2. Tap your profile icon in the top-right corner.
3. Select Payments & subscriptions, then tap Subscriptions.
4. Tap Callro from your active subscriptions list.
5. Select Cancel subscription, update your payment method, or adjust your renewal preferences.

Website checkout is not available yet, so there are no website subscriptions to manage today. Subscriptions bought through Google Play are managed in your Google Play subscription settings. For help, contact support@getcallro.com.

Refunds: see our Refund Policy.

Not sure which you use? Website checkout is not available yet, so your subscription is through Google Play, and its receipts come from Google.

Refund Policy & Billing Inquiries

Refund requests for website purchases are described in our Refund Policy. Refunds for Google Play purchases are handled through Google Play. If you believe a charge was processed in error or wish to request an account review, please contact our support team with your order confirmation, transaction ID, or account details.

For purchases completed through Google Play, refund requests can also be submitted directly through Google Play's purchase history system per Google Play policy.